Contact Us
We value your feedback and are here to assist you with any questions regarding our products, sizing, orders, or returns. Please feel free to reach out to us using the form below, or through our direct contact details.
Brand Name: keaLaisi
Customer Service Email: service@kealaisi.shop
Customer Service Phone: +1 256 251 7555
Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT+8)
Order Issues:
If you have any issues with your order (such as damaged items, missing packages, or delivery delays), please contact us immediately at the email above with your order number so we can resolve it for you quickly.
U.S. Service & Return Address:
143 Martin Rd SW, Ste B
Huntsville, AL 35824
United States
China Company & Factory Address:
Room 2401, Building 13, Yujing Haoting, Duqiao Town, Taizhou, Zhejiang, China
(Please note: Our physical factories are located in China. For order returns, please ship to the U.S. address listed above.)
Frequently Asked Questions:
Before contacting us, you may find your answer in our Shipping Policy or Return & Refund Policy pages linked at the bottom of our website.